Order & Payment

How do I place an order?

Browse our wide selection of products to make your selection. You may use our site navigation, search engine, product finder, product comparison or seek assistance with our KOSÉ Beauty Concierge. For product information, click on the product name and...

Can I group several orders together?

Each order will be processed individually in terms of payment and shipping.

What kind of payment options can I select?

At present, we only accept payment via online banking and e-wallets. Other payment modes including personal cheque, cash on delivery, and money orders are not available.

I didn’t receive an order confirmation. What should I do next?

Please contact us via:
Email: customercare@ec-kose.com.my

I’ve completed my order payment. What’s next?

Once your order is placed, you will receive an email confirmation. If you do not receive this within 24 hours, please contact us via:
Email: customercare@ec-kose.com.my

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Order & Payment